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Hotel Del Privacy Policy
At the Hotel Del Coronado ("The Del"), we strive to create 'Customers for Life.' One of the ways that we work towards this goal is by protecting your privacy as you explore the unique website of The Del ("Site") as well as other affiliated resort websites. This Privacy Statement applies to how we collect data and use practices of the Site. This policy does not apply to other websites that are linked to the Site so any data submitted to other websites will be subject to the privacy policies posted on those websites.
How We Collect and Use Information:
When you request a page from the Site, our servers log your IP addresses, the URL of your request and other information that is provided in the HTTP header. The Del collects this information in order to provide information about our products and services that will meet the expectations of our guests. This information cannot be used to identify you.
Certain requests or services, however, may require submission of information that can be used to identify you. This is known as personally identifiable information or "PII". The Del will only use the PII that you submit to perform requested transactions (such as product purchases), services (such as reservations) or, if in connection with your registration on a The Del website, to provide you with information concerning The Del's products or services. This may include, by way of example, sending e-mail(s) that contain news, special offers, or promotions relating to products and services offered by The Del. You can opt-out of receiving e-mails from The Del at any time by clicking selecting the opt-out link included in the e-mail or by clicking here . To the extent that The Del has provided access to your information to a third party in accodance with this policy, you will need to submit an unsubscribe request to any such third parties directly.
Third Party Disclosures
From time to time, The Del may run a sweepstakes, contest or other promotional event that may be co-sponsored by a third party. In the event that you submit an entry or other form of information in connection with such an event, the information submitted may be shared with such third party. The Del will try to notify you of this fact at the time that you submit information in connection with such an event. In addition, since The Del is currently owned through a partnership between CNL Hospitality Properties, Inc. (" CNL ") and KSL Resorts (" KSL "), both CNL and KSL will be provided with access to your information. Their use of your information shall be governed by the following privacy policies: for CNL and for KSL .
The Del may also use third party service providers to send and distribute e-mail and to perform other marketing and product support functions. While these third parties may have access to your information when performing these services, such access will be strictly limited to performing services requested by The Del. These third party service providers will have no other rights to use or otherwise distribute your information.
The Del may also be required to use or disclose your information in connection with a legal action or other proceeding. This includes any actions that may be brought by The Del against you as a result of your failure to meet your obligations under this or any related agreements.
How We Store Your Information
The Del is committed to protecting the security of any personal information you provide. For these reasons, certain financial information, such as credit card data, will generally be transferred over a Secured Socket Layer (SSL) connection (provided that it is supported or enabled on your browser). In spite of these protections, any information submitted over the Internet could be intercepted or otherwise corrupted during transmission. As such, The Del cannot guarantee the security of any data submitted over the Internet. After your information reaches The Del, however, it is stored on a secure server that resides behind firewall technology that is designed to block external access by unauthorized third parties. The secure server is under the direct control of The Del at all times but may be hosted, managed or otherwise maintained by third party service providers. These third party service providers have no right to use or access this data other than at the direct request (or on behalf of) of The Del.
Accessing Your Information
You may access and change the information that you submitted during registration at any time by providing your username and password. Fields that may be changed include: name, address, company name, e-mail address, your interests, and your password. Please keep your password in a safe place and do not provide this information to anyone. We strongly encourage you to check the accuracy of your data regularly as The Del will use your e-mail and home address to communicate with you regarding products or services that you have requested. The Del will not be liable for any problems or difficulties that arise as a result of your failure to keep your information up to date. The Del is not responsible for any data changes relating to information held by third parties, including KSL and CNL, which will at all times be governed by their respective privacy policies (as set forth above).
Third Party Links:
The Del websites may list or link to third party products or services. The Del does not have any control over the quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of suppliers to sell items or the ability of buyers to buy items. For these reasons, The Del and its affiliates cannot ensure that a buyer or supplier will actually complete a transaction. The Del will not be a party to any transactions between you and such third parties and any correspondence concerning such transactions should be conducted between you and the third party. Add functionally, as described above, The Del does not have any control or access to the information that has been provided to such third party.
Cookies
"Cookies" are small files that are stored on your machine and may be used to store your personal information, For example, we use "cookies" to (i) customize content specific to your interests, (ii) ensure that you do not see the same advertisement repeatedly and (iii) store your password so you do not have to re-enter it each time you use the Site.
Pixel Tags
A "pixel tag" is a clear (transparent) image placed on a web page to collect information about the page view. We use pixel tags to aggregate web traffic information, such as the number of unique visitors, the top paths through the site, entry pages and exit pages. The Del does not use pixel tags to collect any personal information such as your name, age, phone number, address or e-mail address from visitors and we do not have a database of individual browsing profiles.
Children Under 13
Children under the age of 13 should not attempt to register with any websites or otherwise acquire any products or services from The Deal. The Del will not knowingly contact children under age 13 about special offers or for marketing purposes. Additionally, The Del will not knowingly ask a child under age 13 for personal information, as a condition of participation. Children under age 13 are strictly prohibited from participating in any activity or promotion in which personal information is reasonably necessary.
Policy Changes
The Del may update this policy from time to time. We will notify you about significant changes in the way we treat your personal information by sending a notice to the primary e-mail address specified in your account (if any) or by placing a notice on our websites.
Contact
You may contact The Del regarding your information or this policy at any time by clicking here.
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